Policy Privacy idee77 —
Your Data Protected Fully

Welcome to idee77's Privacy Policy. This document explains in detail how idee77 ("we", "our platform") collects, uses, stores, protects, and in certain circumstances, shares your personal information when you use our platform at idee77.pro.

This Privacy Policy applies to all idee77 users and members, including website visitors, registered members, and anyone who interacts with our platform via the website, mobile app, or any of our other service channels.

By registering as an idee77 member or continuing to use our services, you confirm that you have read, understood, and agreed to the terms set out in this Privacy Policy. This policy should be read together with Terms & Conditions and Responsible Gaming Policy idee77.

Idee77 collects your personal information through several means — either directly when you register or interact with the platform, or automatically as you browse our website. The following are the categories of data we collect:

We only collect data that necessary and relevant for the stated purposes. We do not collect sensitive personal data such as health information, political views, or religious beliefs unless you voluntarily provide them in the context of communicating with us.

Every piece of data we collect is used for specific and legitimate purposes. Below is a detailed breakdown of how your data is utilised by idee77:

• Account Management: Creates and maintains your member account, including the Login process, identity verification (KYC), and account recovery.
• Transaction Processing: Processes deposits and withdrawals securely, and maintains accurate financial records for audit and compliance purposes.
• Service Delivery: Enables you to access all games, promotions, and platform features available to your member profile.
• Platform Security: Detects and prevents fraud, money laundering, unauthorized access, and other suspicious activities that could compromise platform integrity.
• Customer Support: Handles your inquiries, complaints, and support requests more effectively when we have your account context.
• Marketing & Promotions: Sends notifications about promotions, bonuses, and the latest offers — only if you have consented to receive marketing communications.
• Analytics & Improvement: Analyzes platform usage patterns for service improvement, user experience, and new feature development.
• Legal Compliance: Fulfills compliance and regulatory obligations imposed by relevant authorities.

Idee77 does not sell or trade your personal data to third parties for marketing purposes. However, in the course of operating our platform, there are limited situations where your data may be shared with trusted parties:

• Payment Service Providers: Required financial information is shared with approved payment processors (such as local banks, DuitNow, FPX, TNG eWallet) solely to facilitate your transactions.
• Technology & Game Providers: Game software providers we partner with may receive anonymized usage data for system maintenance purposes.
• Government Authorities: Where required by law, court order, or valid regulation, we may disclose your data to the relevant authorities.
• Audit & Compliance Firms: Independent auditors or recognized compliance bodies may access certain data within the scope of an authorized security or compliance audit.
• Business Transfer: In the event of a merger, acquisition, or sale of business assets, member data will be transferred to the successor entity with appropriate notice provided to you.

All third parties that receive your data required to sign confidentiality and data protection agreements that meet idee77's security standards. We monitor their compliance on a regular basis.

Protecting your personal data from unauthorized access, loss, or misuse is a top priority for idee77. We implement multiple layers of technical and organizational safeguards to ensure the security of your information:

• Data Transmission Encryption: All communications between your device and our servers are protected with 256-bit TLS/SSL encryption.
• Stored Data Encryption: Sensitive data stored in our databases, including financial information and identification details, is encrypted using industry-standard algorithms.
• Two-Factor Authentication (2FA): We offer a 2FA feature that every member can enable to add an extra layer of security to their account.
• Internal Access Controls: Access to user data within idee77 is restricted on a "need-to-know" basis — only staff who require access to perform their duties are permitted.
• 24/7 Monitoring: Our systems are continuously monitored to detect any suspicious activity or intrusion attempts.
• Regular Security Audits: idee77 conducts regular penetration testing and security audits with independent parties to ensure our system defences remain up to date.

Idee77 uses cookies and similar tracking technologies to enhance the user experience, analyse traffic, and ensure the security of your session. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled as the platform cannot function without them.
• Performance Cookies: Collects information on how visitors use our platform — such as the most frequently visited pages — to help us improve our services.
• Functional Cookies: Remembers your preferences such as language, display settings, and other preferences to deliver a more personalized experience.
• Analytics Cookies: Allows us to understand aggregated, anonymized usage patterns for platform development purposes.

You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality or user experience of our platform. For more information on managing cookies in your browser, please refer to your browser's help documentation.

As an idee77 member and an individual protected under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data:

Idee77 retains your personal data only for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable law. The following are our data retention guidelines:

• Active Account Data: Retained for the duration your account is active and for up to 7 years after account closure for legal compliance and audit purposes.
• Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysia's financial and anti-money laundering (AML) legal requirements.
• Security Logs: Retained for 2 years for the purpose of security incident investigation where necessary.
• Support Communication Data: Customer support interaction records are retained for 3 years for quality control and dispute resolution purposes.
• Marketing Data: Retained until you withdraw consent or request deletion, provided no legal obligation prevents it.

When your data is no longer needed, idee77 will securely delete or anonymise it using approved deletion procedures, ensuring it cannot be recovered or re-linked to you.

Idee77 is an entertainment platform designed exclusively for adults aged 18 years and above. We do not knowingly collect any personal information from individuals under the age of 18.

If you, as a parent or guardian, discover that a child under your care has registered or submitted their personal information to idee77, please contact us immediately. We will take action to delete the relevant information and close any account registered by an underage individual.

Idee77 also provides parental control features to help parents manage their children's access to online content. For more information on how to protect your children online, please visit the Responsible Gaming us.

Idee77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, applicable laws, or service improvements. Any material amendments will be communicated to you via:

• In-account notification when you Login to the platform;
• Email to the address registered to your account;
• A clear notice on the idee77.pro homepage.

Non-material changes — such as language corrections, clarifications, or formatting updates — may be made without specific notice, but the "updated" date at the top of this page will always reflect the latest version of this policy.

Continued use of the idee77 platform after a change notice has been issued is considered your acceptance of the updated Privacy Policy. If you do not agree with the changes, you have the right to close your account and request data deletion before the amendment's effective date.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, we encourage you to reach out to us through the following channels:

• Live Chat: The fastest way — live chat is available 24/7 via the support icon within the idee77 platform.
• Privacy Email: [email protected] — please include "Privacy Inquiry" in your email subject line for faster processing.

Our privacy team will respond to every inquiry within 3–5 business days. For requests requiring identity verification or further review, the process may take up to 30 business days in accordance with Malaysia's PDPA requirements.